Our Lady of the Lake Regional Medical Center

Took my 3 month old cousin who I have been watching 50+ hours a week since she was born in for a small fever and uncontrollable screaming crying for hours on in. I let them know she is not a normal fussy baby and that it was not gas that was causing her fuss. They checked her vitals and then sent us on our way saying she was just having “a bad day”. Her mother and I followed up the next day with her regular pediatrician. They actually tested her and guess what, she was positive for flu! I’ve raised kids before and I knew something wasn’t right and they completely overlooked the most obvious cause. Never dismiss a parents concern just because you think they don’t know what they’re talking about because they look young. (I’m pushing 30, but do look younger). This wasn’t even the first time they’ve messed up with one of my family members. They gave my stepfather peanut butter as a snack when he has it ON RECORD that he is allergic to nuts. Not once, but twice they did that at two separate visits and nearly killed him the first time. Absolute negligence at that establishment and is a prime reason that 1. I will never go there again and deter anyone I know from going there and 2. Refused to do nursing school there.