I have always gone to Aveda salons in California, so when I moved to New Orleans I looked for one online and found this one. This site only has separate colorists and stylists, so when I sat down to do the color and told the colorist what I wanted, she said she wasn't sure how to do the highlights so she would need to speak with the stylist first. We did, and she had a plan to make my blonde hair warmer for the fall. After putting the color in, it turned out gray, and she said it looked "cool," but I asked her if we could do warm instead so she went back to tone again and it warmed up a bit. She and the stylist exchanged words while I was letting the tone set and they apparently weren't syncing up with their times and trying to decide what to do with me. After this, she said that I finished early so I would have to wait a while for my haircut. I asked how long it would be and she said she wasn't sure, there might be a scheduling mishap, and that the stylist "wasn't giving her much" so she didn't know what to tell me except to sit down and just wait for the hairstylist. I waited for 20 minutes and then saw the hairstylist take a brand new client back, so I decided to leave. It was all very impersonal and not at all what I've experienced at other Aveda salons. I'm not a fan at all of having a separate colorist and stylist, and today made me feel like I was imposing on their time.
All USA
I have always gone to Aveda salons in California, so when I moved to New Orleans I looked for one online and found this one. This site only has separate colorists and stylists, so when I sat down to do the color and told the colorist what I wanted, she said she wasn't sure how to do the highlights so she would need to speak with the stylist first. We did, and she had a plan to make my blonde hair warmer for the fall. After putting the color in, it turned out gray, and she said it looked "cool," but I asked her if we could do warm instead so she went back to tone again and it warmed up a bit. She and the stylist exchanged words while I was letting the tone set and they apparently weren't syncing up with their times and trying to decide what to do with me. After this, she said that I finished early so I would have to wait a while for my haircut. I asked how long it would be and she said she wasn't sure, there might be a scheduling mishap, and that the stylist "wasn't giving her much" so she didn't know what to tell me except to sit down and just wait for the hairstylist. I waited for 20 minutes and then saw the hairstylist take a brand new client back, so I decided to leave. It was all very impersonal and not at all what I've experienced at other Aveda salons. I'm not a fan at all of having a separate colorist and stylist, and today made me feel like I was imposing on their time.