Have had nothing but problems with this company. Had scheduled for a delivery that was out of state, and after four days traveling told two HOURS before arriving at new house they tried to schedule it again for a week later. After getting it cleared up that it was delivered two days after agreed, pick up was then put back an additional week. We had two pods ordered, and the plan was to have one empty and the second arrive. Both pods arrived within one day of each other. The second pod had damage to door and we couldn't open it. Tried to schedule a service call and we have been told TWO weeks before anybody can help. Keep in mind, the pickup date is before the service date. This is all a way to extend the length of time it sits on our property and cost us money.
The customer service, schedule, delivery and all round experience with this company has been awful. Do not use this company! Throw the stuff on your back and carry it before letting this company of fools.
Have had nothing but problems with this company. Had scheduled for a delivery that was out of state, and after four days traveling told two HOURS before arriving at new house they tried to schedule it again for a week later. After getting it cleared up that it was delivered two days after agreed, pick up was then put back an additional week. We had two pods ordered, and the plan was to have one empty and the second arrive. Both pods arrived within one day of each other. The second pod had damage to door and we couldn't open it. Tried to schedule a service call and we have been told TWO weeks before anybody can help. Keep in mind, the pickup date is before the service date. This is all a way to extend the length of time it sits on our property and cost us money. The customer service, schedule, delivery and all round experience with this company has been awful. Do not use this company! Throw the stuff on your back and carry it before letting this company of fools.