Southern Design

I placed several orders with Metal Unlimited this holiday season and have not received the items. Late shipping is not enough to give one star but customer service is. No phone number was immediately listed but after tracking it down I called them to see about fixing the mistake. I've been on hold for over 4 1/2 hours now and still no response. I've sent FB messages and emails but keep getting generic responses. I think this company puts out a good product but if you're unfortunate enough to have a problem with your order they're not very helpful.